SLM

 Service Level Management occurs during the Service Design phase, not during Service Transition.

Comments

Post a Comment

Popular posts from this blog

ITIL vs DevOps: What is Best for your organization?

  The key is to recognize that ITIL and DevOps are not mutually exclusive. Combing ITIL's structured process with DevOps' collaborative and agile practices can lead to improved service quality, faster feature deployment, reduced risks, and greater flexibility. Integrating both can help manage complex IT environments more efficiently and respond quickly to business chages. -Zsuzsanna Borovski Learn more at  https://itilmyanmar.blogspot.com/
Read more

ITIL4 Management Practices

Image
ITIL4 Management Practices (34)  The management practices can be defined as a set of organizational recourses designed for performing work or accomplishing an objective. The management practices are segregated into three parts. They are; General Management Practices (14) which are applicable across the organization for the success of business and services provided by the organization. Service Management Practices (17) which are applicable for specific services being developed, deployed, delivered and supported in an organization environment. Technical Management Practices(3) have been adapted from technology management domains for service management purposes by expanding or shifting their focus from technology solutions to IT services. References: ITIL®4 Management Practices [Top 34 Practices to Follow] (knowledgehut.com)
Read more