Continual Improvement

Continual Improvement

The purpose of the continual improvement practice is to align the organization’s practices and services with changing business needs through the ongoing identification and improvement of services, service components, practices or any element involved in the efficient and effective management of products and services

  1. What is the vision?
  2. Where are we now?
  3. Where do we want to be?
  4. How do we get there?
  5. Take action
  6. Did we get there?
  7. How do we keep the momentum going?





Dion Training @ udemy ITIL v4

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